Join your peers in Chicago for a Healthcare EX Spring Summit on May 12, 2025!
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May 13
Chicago

Venue SIX10

Energise Your People, Elevate Your Impact

Energize Your People, Elevate Your Impact

A No-Cost, Invitation-Only Event!

Join a community of dedicated CHROs and People Leaders in Chicago! During this immersive one-day event, we will dive deep into best practices, explore new AI-powered technologies, and exchange ideas to influence culture, employee experience, and business outcomes with your peers.

Keynote Speaker

  • Jessica Neal

    Former Chief Talent Officer, Netflix

    Jessica Neal is a seasoned operational leader, board member, advisor, and investor, known for building high-performing teams and scaling company cultures globally. With over a decade at Netflix across two transformative chapters, Jessica was instrumental in evolving the company’s talent strategy as it grew from a startup shipping DVDs to the world’s largest streaming and entertainment powerhouse, expanding from 250 to over 10,000 employees worldwide. Today, as a Venture Partner at TCV, Jessica advises and supports high-growth consumer businesses, bringing her deep expertise in organizational scale, leadership, and culture. Her previous leadership roles include Chief Talent Officer at Netflix, Chief People Officer at Scopely, and Head of People at Coursera.

    Photo of Jessica Neal

  • Tyler Dean Kempf

    Creative Director

    From the world famous The Second City Theater that gave us such famous comedic actors as Dan Aykroyd, John Belushi, Tina Fey, Amy Poehler, Steve Carell, and Stephen Colbert, The Second City Works provides a proven and innovative training methodology that builds the skills necessary to make leaders and companies successful. Through the power of improv, Second City Works will tap into human behavior to unlock the key to driving change.

    Photo of Tyler Dean Kempf

Impact Stories from EX Innovators

  • Photo of Jessica Neal

    Jessica Neal

    Former Chief Talent Officer, Netflix

  • Photo of Stacia Sherman Garr

    Stacia Sherman Garr

    Co-Founder & Principal Analyst

  • Photo of Meghan O'Brien

    Meghan O'Brien

    Global Head of Workplace Sentiment

  • Photo of Tess Johnson

    Tess Johnson

    Senior Associate Culture & Engagement

  • Photo of David Atkinson

    David Atkinson

    SVP, Chief People & Culture Officer

  • Photo of Tyler Dean Kempf

    Tyler Dean Kempf

    Creative Director

  • Photo of Suzanne Hanlon

    Suzanne Hanlon

    VP, Employee Insights & Engagement

  • Photo of Lisa Sheahan

    Lisa Sheahan

    Sr. Manager, Talent Management

  • Photo of Naketrice Snow

    Naketrice Snow

    Director of People Experience

  • Photo of Krista Haines

    Krista Haines

    Executive Director of Talent Management & Organization Effectiveness

  • Photo of Kristin Byrnes

    Kristin Byrnes

    Director of Organization Effectiveness

  • Photo of Scott Gebhardt

    Scott Gebhardt

    Senior HR Officer Analytics Partner

  • Photo of Pallavi Kapnadak

    Pallavi Kapnadak

    Senior Director of Product Management

  • Photo of Joseph Freed

    Joseph Freed

    Chief Product Officer

  • Photo of Brittany Head

    Brittany Head

    Principal Workforce Transformation Consultant

More Speakers to be announced soon. Stay tuned!

Agenda

Agenda

Join us for an immersive EXperience! Additional program details will be shared soon.

People leaders are invited to a full day of inspiration, beginning with breakfast and a welcome keynote, and concluding with an early evening cocktail reception.

Here’s a sneak peek at the sessions and critical topics we’ll explore:

8:30am -
8:50am

Energize Your People

Learn about the next step in our mission to enable people and organizations to thrive.
8:50am -
9:15am

CHRO Perspective: The Business Impact of Employee Listening and Action

  • Jessica Neal, Former CHRO, Netflix
9:15am -
10:00am

The Spark of Transformation

  • Joseph Freed & Pallavi Kapnadak, Perceptyx
Real transformation starts from the ground up—one conversation, one habit, one nudge at a time. In this fast-paced session, learn how Perceptyx is innovating, investing in cutting-edge technologies to reshape employee and manager development at scale. Get a first look at the future of workplace transformation—where every employee has access to resources to grow, adapt, and thrive.
10:15am -
11:00am

Panel: Revolutionizing Employee Listening & Action

  • Suzanne Hanlon - Comcast, David Atkinson - TriHealth, Lisa Sheahan - Baxter, & Scott Gebhardt - Citi
Leading organizations are redefining the employee experience by moving beyond traditional surveys to foster a culture of continuous improvement and action. This fast-paced panel will showcase four companies leveraging always-on listening, behavioral nudges, and 360-degree feedback to drive meaningful change at scale. Learn how they sustain action, develop leaders, and embed listening into daily routines—making work smarter, more personalized, and built for impact.
11:15am -
12:15pm

Yes, And Change: Accelerating Transformation through Improv

  • Tyler Dean Kempf, Second City Works & Brittany Head, Perceptyx
12:15pm -
1:15pm

Lunch & Networking

1:15pm -
1:40pm

Table Talk – Listening in the Modern Workplace: Confronting New Barriers to Success

  • Moderated by Emily Killham, Perceptyx & Peer Discussion
Organizations have invested heavily in employee listening, yet many are still struggling to maximize their impact. While action planning remains a critical hurdle, it’s no longer the only, or even the most pressing, challenge standing in the way. This discussion will explore how the challenges leaders face in driving meaningful change are shifting and uncover innovative strategies for making employee feedback truly matter.
1:40pm -
2:05pm

Table Talk – Integrating Insights: Making Sense of Multi-Channel Listening

  • Moderated by Emily Killham, Perceptyx & Peer Discussion
Organizations are listening to employees more frequently and through an expanding array of channels – but are they truly keeping up with the insights they gather? This discussion will explore best practices for bringing together diverse data sources, aligning stakeholders, and transforming listening into meaningful action.
2:05pm -
2:30pm

Table Talk – Managers in Focus: Using Employee Feedback to Fuel Development

  • Moderated by Emily Killham, Perceptyx & Peer Discussion
Managers play a critical role in talent retention, yet they are increasingly stretched thin. This discussion will explore how organizations are leveraging employee feedback to enhance manager effectiveness, inform talent development strategies, and create a more sustainable approach to leadership growth.
3:00pm -
3:25pm

EX Impact Story Featuring S&P Global

  • Meghan O'Brien & Tess Johnson, S&P Global
Meghan O’Brien and Tess Johnson from S&P Global will share how their team leverages the Perceptyx People Insights Platform to drive the organization’s employee listening program, VIBE, to foster a culture of continuous insights and proactive action.

Learn how insights gathered throughout the employee lifecycle have shaped and supported key strategic priorities, including Transformation & Change, Employee Health & Wellbeing, Hybrid Work Experience, a CEO Transition, and the adoption of GenAI.
3:25pm -
3:50pm

EX Impact Story Featuring Mohegan

  • Naketrice Snow, Mohegan
At Mohegan, connecting employee experience to guest experience is key to delivering exceptional service. In this session, we’ll explore how Mohegan’s "Unreasonable Hospitality" strategy empowers team members to create personalized, memorable guest interactions. We’ll discuss how initiatives like the GX Virtual Summit, new recognition programs, and increased leadership visibility have strengthened communication, boosted employee engagement, and led to tangible improvements in guest experience metrics, including a 2.8-point increase at Niagara Casinos.
3:50pm -
4:15pm

EX Impact Story Featuring MGM International

  • Krista Haines & Kristin Byrnes, MGM Resorts International
At MGM Resorts, driving meaningful change starts with engaging leadership and listening to employee feedback. In this session, we’ll explore how MGM revamped its approach to employee surveys, empowering senior leadership to take ownership of key initiatives. We’ll discuss how targeted leadership engagement, strategic listening sessions, and new recognition programs led to improved employee satisfaction and a significant reduction in turnover, with 91% of new supervisors reporting positive experiences and feeling well-prepared for their leadership roles.
4:15pm -
5:00pm

Stirring Up AI in EX: Happy Hour with Stacia

  • Stacia Sherman Garr, RedThread Research & Joe Freed, Perceptyx
5:00pm -
7:00pm

Closing Remarks & Cocktail Networking Reception

  • Lisa Sterling, Perceptyx

Venue

Venue SIX10

Venue SIX10

Located on Chicago’s historic Michigan Avenue, Venue SIX10 showcases stunning architecture and offers a variety of meeting spaces designed to keep you engaged and energized. The venue is crowned with floor-to-ceiling panoramic views of Lake Michigan, creating a truly inspiring setting.

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INSIGHTS 2025 is an investment in yourself. Inspiration awaits.

People Leader in Healthcare?

Perceptyx is hosting an exclusive, members-only event for our Healthcare EX Consortium members on Day 0 of INSIGHTS (May 12, 2025). If you’re interested in learning more about the Consortium Membership and joining the peer-to-peer event to kick off your conference experience, visit our website to learn more.

Healthcare EX Consortium Spring Summit

Healthcare EX Consortium
Spring Summit

May 12, 2025
1:00pm - 6:00pm

Register Now

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