Perceptyx Academy
Our Academy offers self-paced, personalized learning paths, proven best practices, and tools and resources to support your internal change management efforts.
Courses & Microlearnings
With more than 50 Academy courses and video tutorials supporting the how-to of the platform, you’ll build your expertise as you Listen, Analyze & Act.
Resources & Tools
Leverage our Academy Resource and Tool Center for templates, guides, and materials that support your internal communication and change management efforts to maximize your program’s success.
Live Training
Join an Academy Live session to Level Up your skills on a variety of topics. Check out the upcoming events and register in advance on the Live Training page within the Academy.
Certifications
Perceptyx Certifications are designed to challenge your expertise in our platform’s features, best practices, and resources. Demonstrate your mastery, earn your credential, and proudly share your achievement on LinkedIn to highlight your success with your professional network.
Our Knowledge Base
Access step-by-step and how-to articles–right from within the platform whenever you need quick answers. With over 130 articles, you’ll find support to help you design, launch, manage, and analyze your listening events, so you can take action to drive improvements!
And stay up-to-date on our latest product features and enhancements with our monthly release notes publication.
In Platform Guidance
In-app support features, including tool-tips and hover-over text, offer real-time guidance as you navigate the platform, and shout-outs share the latest release information with links to supporting resources.
Seamless Experience
Access any of our enablement resources with easy, one-click access from the platform whenever you have a question or need some assistance.
If you can’t find what you need in our resources, you can reach out to our Customer Care team for support.
Customer Care Portal
If you need help or have a question, our Customer Care Portal gives you quick access to our Knowledge Base articles, guides, and helpful resources.
If you don’t find what you’re looking for, you can submit a ticket to connect with our Customer Care team for direct support.
