Perceptyx AI
See how we’re putting AI to work, to make work better
AI to make work better — for everyone
Driven by a mission to enable people and organizations to thrive, we’re using AI to turn employee insights into measurable action, and empowering leaders and employees to make work better—together, every day.
Purpose-built for EX, our AI behaves more like an intelligent partner than a passive tool—supporting agentic, human-centered action that helps organizations listen more deeply, respond more intelligently, and act more effectively—so managers grow, employees flourish, and businesses succeed.
What makes Perceptyx AI unique?
More than a generic AI for HR, Peceptyx AI is wholly focused on the employee experience. Backed by decades of behavioral science, organizational psychology, and dedicated EX research, Perceptyx AI is built to help HR leaders drive the outcomes that matter most to their people—and their business.
Designed for ActionPerceptyx takes an agentic approach to AI—supporting people, not replacing them. While many AI agents focus only on analyzing data, ours are also built to drive action, acting as intelligent partners that guide, coach, and empower employees and managers to take meaningful, timely steps that lead to real progress and lasting change.

How we’re using AI to make work better
Where we use AI
AI Coach delivers personalized, science-backed guidance to help managers build the everyday behaviors that define great leadership—like empathy, accountability, active listening, and psychological safety. Built on a foundation of more than 10,000 pages of behavioral science research and powered by a library of 2,500+ nudges, it draws from decades of Perceptyx research and organizational feedback data.
Designed as a conversational experience powered by generative AI, AI Coach engages managers directly in the flow of work—co-creating development plans, offering weekly nudges to build critical habits, and providing real-time coaching for everyday challenges of people leadership. Over time, organizations can see the impact of this behavior change reflected in improved employee sentiment, stronger team dynamics, and measurable growth in leadership effectiveness.
With AI Coach, development becomes continuous, actionable, and tailored to every manager’s real-world leadership challenges.
Comment Copilot transforms open-ended feedback into clear, actionable insight—fast. With a new conversational chat experience powered by generative AI, users can ask open-ended questions, explore themes across segments, surface suggested actions, or view representative comments—all in natural language.
For quick analysis, users can also choose from a set of pre-configured prompts—like identifying the top five challenges, victories, or suggestions for improvement. These summaries are instantly generated and can be further refined by filtering for specific demographics or searching by keyword.
Whether using predefined prompts or custom queries, Comment Copilot draws on Perceptyx’s proprietary natural language process (NLP) models—analyzing theme, sentiment, emotion, and intent—to deliver accurate, EX-specific insights.
Even for experienced analysts, Comment Copilot makes it easier to move from “what are people saying?” to “what should we do next?”
AI Hub extends the power of Perceptyx AI beyond the platform—giving organizations the ability to analyze open-text comments from external sources using the same trusted natural language process (NLP) models applied to survey data. Whether it’s Glassdoor reviews, exit interviews, or call center transcripts, you can uncover themes, sentiment, emotion, and intent with the same high-accuracy models trained on millions of employee comments and grounded in behavioral science.
Built for HR and people analytics teams, AI Hub provides transparency into how open-text data is interpreted, with clear documentation, exportable outputs, and full visibility into classification results. Our multi-model approach—spanning lexical and supervised theme detection, intent classification, and sentiment scoring—offers a flexible, research-backed way to surface what matters most across every feedback channel.
In a world of fragmented feedback, AI Hub brings everything together—so you can understand the full employee experience, no matter where the data comes from.
AI-Assisted Action Plans help managers quickly understand what matters most to their teams—and take confident, informed steps forward. Powered by the Perceptyx People Insights Model, our AI identifies the key drivers of engagement and experience for each team, then recommends targeted actions aligned to the behaviors that will have the greatest impact.
Rooted in behavioral science, each plan highlights where to focus and how to begin—lowering the barrier to action that many managers face when responding to employee feedback alongside their day-to-day responsibilities. Plans are easy to launch, evolve as new data comes in, and are supported by intelligent nudges and AI Coach to keep progress on track.
With AI-Assisted Action Plans, feedback becomes a catalyst for meaningful, measurable change—making it easier for every manager to turn insight into action.
Intelligent Nudges help employees and managers take regular, small, science-backed steps toward lasting behavior change. Based on Nudge Theory and built on a deep behavioral science foundation, each nudge is a timely, personalized prompt designed to guide better decisions—without adding friction to the day.
Powered by AI and the Perceptyx People Insights Model, nudges are dynamically tailored to reflect real-time employee feedback, role context, and both individual and team priorities. Whether it’s a gentle reminder to recognize a colleague, clarify a goal, or improve communication, nudges meet people where they are—turning good intentions into meaningful action.
With a library of 2,500+ nudges, AI-driven personalization, and engagement rates above 70%, they build momentum that lasts—reinforcing positive habits, driving sustained progress, and helping organizations improve one small step at a time.
With Intelligent Nudges, every employee gets the right guidance, at the right time, to make work better—every day.
Part of the Nudge Control Center, Nudge Agent empowers organizations to turn their own content—like manager training guides, playbooks, or onboarding courses—into personalized, science-backed nudges. Powered by generative AI and built on the same behavioral science foundation as our library of nudges, it applies Nudge Theory to create guidance that’s timely, relevant, and action-oriented.
Admins simply upload content, and Nudge Agent generates nudges in the tone, structure, and intent consistent with the Perceptyx library. You retain full control to review, edit, and publish what aligns best with your goals.
Custom nudges are added to your private library and integrated into employees’ existing nudge cadence—delivered over time alongside other relevant guidance. They remain private to your organization and are never shared or used to train our models.
Nudge Agent helps L&D leaders unlock the value of their learning content and drive targeted behavior change at scale.
Secure by Design
Trust is foundational to everything we build—and our approach to AI is no exception. Perceptyx applies a privacy-first architecture, with built-in employee confidentiality, human-in-the-loop oversight, and full transparency into how AI is used across the platform.
Trusted by hundreds of global enterprises, we maintain multiple enterprise grade certifications and fully comply with GDPR, CCPA, and other global data protection standards. Regular third-party audits, strict access controls, and strong governance policies ensure your data stays secure and compliant.
With Perceptyx, you can confidently innovate with AI—knowing your employee data is safe, secure, and never compromised.

SOC 2 Type 2
AICPA annual certification
ISO/IEC 27001 - ISMS
Certified and Compliant Information Security Management System

ISO/IEC 27701 - PIMS
Certified and Compliant Privacy Information Management System

EU-US Data Privacy Framework
Certified Member of the Data Privacy Framework
FedRAMP
Moderate authorization
Ready to make work better with AI?
See how Perceptyx AI can help you turn insight into action, empower every leader, and drive meaningful change across your organization.
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