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Manager Effectiveness

Elevate Leadership with Comprehensive Feedback, AI-Assisted Development and Behavior Change at Scale

Effective managers are the cornerstone of a thriving organization. Their influence extends across performance, retention, and the employee experience. Yet our latest research shows that 24% of employees report working for their worst manager ever – a statistic unchanged since 2023. In today’s dynamic workplace, organizations must invest in leadership development that’s not just informative but transformational.

Ahold DelhaizeEatonAvayaSyscoCentene CorporationDell TechnologiesAB InBevCitiC.H. RobinsonNBCCarharttNorton Healthcare

“In today’s always-on workplace and highly competitive labor market, managers and leaders need advice and support in the flow of work. Perceptyx delivers this with impact.”

Josh Bersin, Global industry analyst

Empower Every Manager with Personalized, Scalable Development

Our approach to manager effectiveness blends behavioral science, multi-source feedback, and generative AI to develop inspiring, resilient leaders at scale. Through solutions like Grow, managers receive holistic 360 Feedback, co-create development plans with the support of an AI Coach, and receive Intelligent Nudges that help them build new leadership habits over time – all in the flow of work.

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Intelligent Nudges

Develop the Behaviors That Matter Most

We’ve identified five key leadership behaviors that consistently drive stronger performance, engagement, and team outcomes: Inspiring Others, Developing Talent, Effective Planning, Vision Communication, and Change Management. When managers strengthen these core behaviors, they create the conditions for teams to thrive and organizations to grow.

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People Analytics Box Group

Go Beyond Traditional Coaching

We support leadership development through a combination of powerful, scalable tools: 360 Feedback aligned to your leadership model, an AI Coach to help managers reflect and prioritize development, Intelligent Nudges to promote action and habit formation, and Targeted learning resources that reinforce critical skills.

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Multi-rater feedback

Real, Measurable Impact

When managers grow, organizations thrive. Our research shows when managers are effective:

  • Employees are 1.7x more likely to be fully engaged
  • Teams are 4.3x more effective
  • Cross-functional collaboration improves 3.6x
  • Employees are 5.3x more likely to see career opportunities
  • Job-seeking behavior decreases by 85%
  • Teams report 2.9x better work-life balance
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understanding blind spots

The Top 5 Traits of an Effective Manager

Inspiring Others

Creating a strong sense of purpose and motivation that drives teams to achieve excellence and pursue ambitious goals.

Developing Others

Investing in employee growth through mentoring, feedback, and opportunities for skill development and career advancement.

Effective Planning

Setting clear goals and priorities while ensuring teams have the focus, resources and structure needed to succeed.

Vision Communication

Translating organizational strategy into meaningful context so teams understand how their work connects to company goals.

Change Management

Guiding teams successfully through transitions by providing clarity, addressing concerns, and maintaining momentum.

  • “Utilizing Perceptyx’s 360 Feedback product has been a huge step for us. With 160,000 employees, we need to ensure they feel connected, that we are taking care of them, and listening to feedback. This is such an important process in evolving and developing our people. The Perceptyx platform gives us the ability to see the entire employee lifecycle, that is not only listening to your people but being able to have a dialogue and evolve according to what is needed and you can check that on your 360s.”

    Nathalya RigitanoGlobal Manager of Culture and Employee Listening, AB InBev
  • “What I’ve seen with the Perceptyx 360 Feedback product looks intriguing because it includes some passive data, which we’ve already seen is very powerful, and it includes 360s, which we own and see are very helpful. We’ve played around with the nudges with our existing 360 and it’s a nice blend.”

    Chris LovatoDirector of Human Capital Insights, Medtronic

Understanding Our Approach to Manager Effectiveness

What is Manager Effectiveness?

Manager effectiveness is a manager’s ability to inspire teams, drive engagement, and develop people while delivering strong business results. The most successful managers excel in five key behaviors: inspiring others, developing others, effective planning, vision communication, and change management. Our research demonstrates a significant impact of manager effectiveness - with effective managers' teams being 4.3x more effective and 3.6x more likely to cooperate across the organization.

Why Does Manager Effectiveness Matter?

Today's organizations face unprecedented challenges with employee burnout, attrition, and evolving work strategies, making effective management more critical than ever. Our research reveals concerning trends: 24% of employees report working for their worst manager ever, while only 1 in 5 employees with poorly-rated managers are fully engaged. Moreover, 85% of employees with ineffective managers are actively job seeking. However, when organizations prioritize management effectiveness, employees are 5.3x more likely to see career opportunities.

By clearly defining manager effectiveness, organizations can better identify and develop high-potential leaders, target support where needed most, and create clear development pathways that drive improved business outcomes through enhanced leadership.

How Do We Measure Manager Effectiveness?

Our comprehensive measurement approach combines three key elements. First, our 360 Feedback system gathers insights from peers, direct reports, and leaders, assessing proven leadership competencies and identifying growth opportunities. Second, Continuous Listening enables regular engagement checks and real-time feedback on leadership behaviors. Finally, our AI-Powered Analysis provides predictive insights and personalized recommendations for development.

How Can Companies Enhance Their Manager Effectiveness?

Improving manager effectiveness means moving beyond feedback to drive real behavior change. The Grow solution supports a full cycle of development by delivering AI-generated development plans, in-the-moment nudges to reinforce learning, and dashboards to track progress and impact. This approach helps managers build new habits while giving organizations visibility into growth and business outcomes.

Choosing Your Manager Effectiveness Solution?

The ideal manager development solution should adapt to your organization's unique needs while providing clear development pathways and ongoing support. It should combine a science-backed methodology with AI-powered personalization, seamlessly integrate with your existing feedback ecosystem, and include comprehensive tools for continuous improvement. Most importantly, the solution must demonstrate measurable impact on both manager effectiveness and overall business outcomes.

Resources

Discover Grow to Increase Your Manager Effectiveness

Grow Smarter: Unlock Greater Leadership Potential with AI Coach

Leadership development needs a revamp. Grow transforms EX insights into tangible actions that drive true behavioral change.

Read more about Grow Smarter: Unlock Greater Leadership Potential with AI Coach

Perceptyx Advanced Manager Development Solution

Unlock your managers’ full potential with Grow: AI-powered development plans, intelligent nudges, and 360 feedback for leadership excellence.

Read more about Perceptyx Advanced Manager Development Solution

Strategies for Listening and Leading Through Disruptive Times

Discover how top organizations navigate constant change and empower managers in today’s fast-paced business environment. Learn key strategies for success.

Read more about Strategies for Listening and Leading Through Disruptive Times

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