INSIGHTS 2024 Atlanta | Perceptyx People Leaders Conference

Shanna Daugherty

Global Lead Associate Engagement
Seth Kamen

VP, Talent Management
Nicole Herk

Director of Advanced Analytics Program
Chris Lovato

Director of Human Capital Insights
Al Adamsen

SVP of Leader & Workforce Transformation

8:30 -
9:00

Breakfast & Networking

Emcee: Lisa Sterling, CPO, Perceptyx

9:00 -
9:20

Our Mission: Enable People & Organizations to Thrive

John Borland, CEO & CO-Founder, Perceptyx

Your people are your greatest strategic asset. We’re on a mission to help you successfully act on your employee listening insights in order to transform your employee experience and deliver tangible business success. Join our CEO, John Borland, for a look at how Perceptyx thinks about the future of work and what we’re doing to help you proactively respond to the ever-changing workplace.

9:20 -
10:00

Accelerate Action and Behavior Change at Scale

Joe Freed, VP of Product, Perceptyx

A positive workplace experience drives productivity, innovation, customer satisfaction, and organizational performance. Yet, creating an experience that keeps pace with the evolving needs of your people, and your business, is hard. Employees will tell you what they need to thrive if you take the time to listen, but the listening part is easy. You have to be able to identify the right actions and then drive action across every level of your organization to truly make a meaningful impact. To meet these challenges, the next version of the Perceptyx platform enables you to close the gap between insights and impact. This session will explore how we’re leveraging advanced AI and machine learning to connect your listening strategy to the critical behaviors and actions necessary to deliver on your key business and talent priorities—and how this will support your managers and activate employees to make change possible.

10:00 -
10:30

Driving Enterprise-Wide Decision Making: Insights from Medtronic's Journey

Nicole Herk, Director of Advanced Anlytics Program, Medtronic & Chris Lovato, Director of Human Capital Insights, Medtronic

While survey data can be of significant value to HR teams, linking results to organizational outcomes and getting business leaders – outside of HR – to leverage them in strategic decision making can be more challenging. Hear what Medtronic has done to use their results to drive the enterprise strategic roadmap, to serve as an enterprise talent KPI, and ultimately to link to business outcomes.Additionally, hear how they’re using data to predict employee turnover, to identify compensation hot spots, drive ethics, inclusion, and diversity efforts and create a culture of patient centricity within the organization.

10:45 -
11:05

Listening to Lead Through Disruption

Nick Hayter, Director, Leader & Workforce Transformation, Europe, Perceptyx

Continuous disruptions require proactive leadership and organizational agility. From AI-enabled tools to tightening talent markets, to changes in market conditions necessitating shifts in business strategy, the instigators of change—the disruptions—seem to be coming at an ever-increasing pace and magnitude. Acknowledging this as the new normal, leaders have an opportunity—if not a fiduciary responsibility—to listen, learn, and take action on employees’ insights and ideas. Doing so effectively, however, requires a thoughtful approach to listening events, item design, frequency, etc. This session will share and explore innovative approaches and leading practices, those techniques that enable leaders and managers to strategize and take action with heightened levels of clarity and confidence.

11:05 -
11:30

From Insights to Impact: Filling the Gaps for Sustained Success

Emily Killham, Senior Director, People Analytics, Research & Insights, Perceptyx

The insights and ideas generated from Employee Listening events can inspire appropriate actions—actions that have a high probability of delivering desired outcomes. Even so, doing this at speed, at scale, and in sustainable ways has long been a challenge in large organizations. Enter the Perceptyx People Insights Model, the 16 Talent Priorities, AI-assisted Action Planning, and related tools, resources, and research. This session will share how these assets enable leaders, managers, and their partners to prioritize and focus their energy on proven approaches while also leaving room for individual and group creativity. This gives agency to those driving change, a critical success factor in enabling ongoing leader, team, and workforce transformation.

11:30 -
12:00

Insights Discussion: Incorporating Employee Feedback into Business Strategy

Open idea exchange with peers.

12:00 -
1:00

Lunch & Networking

1:00 -
1:15

Shareback

Perceptyx Moderators

1:15 -
2:00

Intelligent Nudges: The Surprising Science of Behavior Change

Kira Foley, Senior Behavioral Scientist, Perceptyx

HR and business leaders across industries are asking the same question: How do I drive behavior change across my organization? Behavioral science research offers surprising answers. In this session we’ll explore how to activate employees at scale using the power of nudge theory, offering a simple framework for intentional, impactful behavior change.

2:00 -
2:30

What goes up, must come down. Or must it?

Seth Kamen, VP, Talent Management, EG America

For many large companies around the world, employee engagement increased during the first year of the pandemic as measured by 2020 and 2021 surveys only to regress during the following few years to pre-pandemic levels. Despite significant external pressures, unique business challenges and significant internal change, EG America managed to buck that trend achieving YoY increases in engagement from 2021 through 2023. They also achieved improved survey participation, improved results on the key drivers of engagement and retention and lower turnover. Seth Kamen, Ph.D. VP of Talent Management at EG America and Crystal Perel, MA, Senior Consultant at Perceptyx will share their insights on the drivers of this continuous improvement.

2:45 -
3:30

Insights Discussion: Action Planning Strategies for Greater Impact

Open idea exchange with peers followed by a group shareback.

3:45 -
4:15

Evolving to Drive Positive Behavior Changes

Shanna Daugherty, Global Lead Associate Engagement, Ahold Delhaize

How does one of the world’s largest food retailers, operating under 20 different brands at 6,700 locations in 10 countries with 375,000 employees, evolve their listening model to drive deeper insights and behavior changes? Hear from Ahold Delhaize about how they have built a baseline measurement across a highly disparate workforce, to accommodate highly personalized surveys across their unique brands. Learn how they plan to further evolve their approach to integrated insight at scale, and the ways they wish to evolve their listening model to support business leaders and employees drive the employee experience across its complex workforce.

4:15 -
4:45

Enabling Leader & Workforce Transformation at Scale

Al Adamsen, SVP of Leader & Workforce Transformation, Perceptyx

We are in the Age of Continuous Disruption. Very little is static. Very little is highly predictable. A lot is highly valuable, if not outright unpredictable. Leaders, however, have to make decisions based on imperfect information. That said, the better the information they do have—e.g., information that’s timely, relevant, and actionable—the more confidently they'll be able to make decisions and effectively allocate their scarce financial and human resources. But how to generate such information and, as importantly, for whom, at what frequency, in what form, and for what purpose? This session will explore the future of Leader & Workforce Transformation and the associated governance and action planning models. It will summarize many of the themes of the day while leaving you with questions and ideas to consider in your own organization.

4:45 -
5:00

EX Impact Awards & Closing

John Borland, CEO & CO-Founder, Perceptyx

Celebrate people-first organizations that have led the way in EX transformation and achieved an extraordinary impact on their workplaces.

5:00 -
7:00

Cocktail Networking Reception

Tesserae

Join us on the rooftop lounge for continued networking, laughs, drinks, and great food!

May 9Atlanta

Elevate Your EX Impact

A No-Cost, Invitation-Only Event!

Speakers

Agenda