INSIGHTS 2024 London | Perceptyx People Leaders Conference

5:00 -
7:00

Welcome Cocktail Reception

12th Knot, Sea Containers

Meet your peers for an unforgettable event in the venue’s rooftop bar, 12th Knot, where you’ll enjoy great conversations, drinks, bites, and panoramic views!

8:30 -
9:00

Breakfast & Networking

Emcee: Danielle Wanderer, CMO, Perceptyx

9:00 -
9:20

Our Mission: Enable People & Organisations to Thrive

John Borland, CEO & Co-Founder, Perceptyx

Your people are your greatest strategic asset. We’re on a mission to help you successfully act on your employee listening insights in order to transform your employee experience and deliver tangible business success. Join our CEO, John Borland, for a look at how Perceptyx thinks about the future of work and what we’re doing to help you proactively respond to the ever-changing workplace.

9:20 -
10:00

Accelerate Action and Behavior Change at Scale

Joe Freed, VP of Product, Perceptyx

A positive workplace experience drives productivity, innovation, customer satisfaction, and organisational performance. Yet, creating an experience that keeps pace with the evolving needs of your people, and your business, is hard. Employees will tell you what they need to thrive if you take the time to listen, but the listening part is easy. You have to be able to identify the right actions and then drive action across every level of your organisation to truly make a meaningful impact. To meet these challenges, the next version of the Perceptyx platform enables you to close the gap between insights and impact. This session will explore how we’re leveraging advanced AI and machine learning to connect your listening strategy to the critical behaviors and actions necessary to deliver on your key business and talent priorities—and how this will support your managers and activate employees to make change possible.

10:00 -
10:30

Optimising Organisational Potential: Relationship Between Employee Insights & Business Strategy

Arman Zareyan, Managing Director, Global Talent, Leadership and Culture, PageGroup

"PageGroup Changes Lives. That’s our Purpose and it’s at the heart of our business." Approximately 10,000 colleagues work across 37 countries across four core brands, to bring this purpose to life. PageGroup’s ambition is clear: be the leading specialist recruitment consultancy in each chosen markets. Join this session to learn how PageGroup's listening program supports the business strategy. They will share some of their learning from deploying census, pulse and lifecycle listening events. Hear how they have established and refined their approach to better understand employee sentiment, react quickly to changing business needs and empower leaders throughout their organisation. Rooted in the pillars of their Purpose — Customer-Led, People Powered and Insights Driven — discover how PageGroup is actively evolving its culture through the lens of employee insights.

10:45 -
11:05

Listening to Lead Through Disruption

Nick Hayter, Director, Leader & Workforce Transformation, Europe, Perceptyx

Continuous disruptions require proactive leadership and organisational agility. From AI-enabled tools to tightening talent markets, to changes in market conditions necessitating shifts in business strategy, the instigators of change—the disruptions—seem to be coming at an ever-increasing pace and magnitude. Acknowledging this as the new normal, leaders have an opportunity—if not a fiduciary responsibility—to listen, learn, and take action on employees’ insights and ideas. Doing so effectively, however, requires a thoughtful approach to listening events, item design, frequency, etc. This session will share and explore innovative approaches and leading practices, those techniques that enable leaders and managers to strategize and take action with heightened levels of clarity and confidence.

11:05 -
11:30

From Insights to Impact: Filling the Gaps for Sustained Success

Davinder Johal, Senior Consultant, Perceptyx

The insights and ideas generated from Employee Listening events can inspire appropriate actions—actions that have a high probability of delivering desired outcomes. Even so, doing this at speed, at scale, and in sustainable ways has long been a challenge in large organizations. Enter the Perceptyx People Insights Model, the 16 Talent Priorities, AI-assisted Action Planning, and related tools, resources, and research. This session will share how these assets enable leaders, managers, and their partners to prioritize and focus their energy on proven approaches while also leaving room for individual and group creativity. This gives agency to those driving change, a critical success factor in enabling ongoing leader, team, and workforce transformation.

11:30 -
12:15

Insights Discussion: Incorporating Employee Feedback into Business Strategy

Open idea exchange with peers.

12:15 -
1:15

LUNCH

1:15 -
1:30

Shareback

Perceptyx Moderators

1:30 -
2:15

Intelligent Nudges: The Surprising Science of Behavior Change

Kira Foley, Senior Behavioral Scientist, Perceptyx

HR and business leaders across industries are asking the same question: How do I drive behavior change across my organization? Behavioral science research offers surprising answers. In this session we’ll explore how to activate employees at scale using the power of nudge theory, offering a simple framework for intentional, impactful behavior change.

2:15 -
2:45

Brewing the Joy of True Togetherness: Enhancing HEINEKEN’s Employee Experience

Florentina Pacea, Global Employee Engagement Lead, HEINEKEN

After navigating the turbulent times generated by the pandemics and amidst macroeconomic and geopolitical volatility, EverGreen was launched to future proof HEINEKEN, and support them in adapting to a fast-changing world and foster growth. As the ambitions and desired shifts of HEINEKEN moved ahead, so is their way of listening and asking for feedback from its employees. An extended and integrated continuous listening strategy is now a key enabler for strengthening the culture of the company and helps to unlock the full potential of the people. Throughout this journey HEINEKEN transitioned from one listening moment a year to a more holistic approach, incorporating pulses, life cycle surveys, and ad hoc listening enabled by self-service tools. HEINEKEN is on a quest to find the right listening recipe, as they strive to harmonize their global processes with the needs of the 80+ Operating Companies around the world.

3:00 -
4:00

Insights Discussion: Action Planning Strategies for Greater Impact

Open idea exchange with peers followed by a group shareback.

4:00 -
4:30

Enabling Leader & Workforce Transformation at Scale

Al Adamsen, SVP of Leader & Workforce Transformation, Perceptyx

We are in the Age of Continuous Disruption. Very little is static. Very little is highly predictable. A lot is highly valuable, if not outright unpredictable. Leaders, however, have to make decisions based on imperfect information. That said, the better the information they do have—e.g., information that’s timely, relevant, and actionable—the more confidently they'll be able to make decisions and effectively allocate their scarce financial and human resources. But how to generate such information and, as importantly, for whom, at what frequency, in what form, and for what purpose? This session will explore the future of Leader & Workforce Transformation and the associated governance and action planning models. It will summarize many of the themes of the day while leaving you with questions and ideas to consider in your own organization.

4:30 -
4:45

EX Impact Awards & Closing

John Borland, CEO & Co-Founder, Perceptyx

Celebrate people-first organizations that have led the way in EX transformation and achieved an extraordinary impact on their workplaces.

5:00 -
7:00

Networking Reception

Lyaness

Join us in Sea Container's swanky cocktail hour for more quality networking and fun to complete your INSIGHTS experience!

24 AprLondon-UK

Elevate Your EX Impact

A No-Cost, Invitation-Only Event!

Speakers

Agenda