Comment Analytics
Insights from Open-Ended Responses
Advanced AI for Text Analysis
Unlock In-Depth Comment Insights with Advanced AI
Theme Detection
Efficiently categorize comment data into over 40 themes to provide leaders actionable insights for strategic improvements and enhanced employee satisfaction.
Intent Model
Classify comments by purpose and attitude into five categories, streamlining the identification of employee needs for targeted action and improvement.
Sentiment Analysis
Quickly assess employee sentiment to improve workplace culture and foster a positive environment by addressing specific needs and concerns.
Emotion Model
Decode complex emotions in comments into six valences, enabling precise and empathetic responses that support a nurturing and understanding workplace.
Hear From Our Customers
-
Our surveys generate tens of thousands of open-ended comments which are critical to the feedback process and the impact on employee satisfaction. Leaders are able to access this data and immediately act upon concerns, such as compensation/inflation or career growth opportunities.
Learn More about Comcast NBCUniversal customer story -
The ability to dig into the comments section has been great — that’s where a lot of the meat comes in especially for onboarding and exit surveys. We can now further define the issues that we’re really dealing with and can act on those.
Learn More about AccentCare customer story
Ready to Transform Your Employee Experience?
Join the ranks of the world’s leading organizations leveraging Perceptyx to foster a culture of continuous, positive change.
Comment Analysis Across the Platform
Comments Report
Unlock instant insights with event-specific reports, featuring ready-made analyses, word clouds, and immediate value for all users.
Analytics Studio
Transform employee feedback into action with custom dashboards in an innovative workspace, powered by the latest NLP and machine learning for in-depth analysis.
Comment Copilot
Leverage AI-powered summaries of employee feedback. Quickly uncover top themes and sentiment across key demographics, along with what went well, what didn’t, and actionable suggestions for improvement.
AI Hub
Access proprietary AI models tailored for people analytics experts, enhancing understanding of open-text comments collected from external sources (e.g., Glassdoor).
Advanced Reporting and Translations
Enhance global analysis with advanced reporting and extensive translations, allowing for precise data filtering and support in over 100 languages for comprehensive inclusion.