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The healthcare industry relies on an engaged workforce to deliver optimal patient care and outcomes. Now, more than ever, it is crucial for organizations to listen to their healthcare workers when it comes to needs, concerns, and desires.

Perceptyx combines employee surveys and people analytics in a way that not only helps you see more of what’s going on in your organization, but also helps you see how to drive the organization forward. 

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“When we went with Perceptyx it became crystal clear how much easier the survey administration is for HR and management compared to our previous survey partner.”

Janet Villalobos
Vice President of Talent Management
Sharp HealthCare

Why Perceptyx For Your Healthcare Organization

 

Strong Healthcare Expertise & Benchmarking

Perceptyx is proud to serve some of the largest and most prestigious healthcare organizations. With extensive domain expertise, we understand the unique needs and concerns of healthcare organizations. Supported by both client-derived and external data, including data from large and small healthcare organizations as well as many Fortune 100 enterprises, our robust benchmark database is both wide and deep, allowing for comparisons across many different healthcare and large enterprise metrics.

 

Integrated Insights Across Safety, Magnet, and Employee Experience

It is critical to listen to employees’ perspectives across a range of different topics. Perceptyx’s flexible technology allows seamless integration of various surveys into a single experience for employees, ensuring the right questions reach the right populations.

Whether your organization administers an AHRQ survey on patient safety culture, our ANCC Magnet certified survey to assess nursing satisfaction, a physician survey to understand engagement, or a broader employee experience survey to understand overall perceptions, Perceptyx partners with you to ensure an efficient, seamless data collection process.

Additionally, Perceptyx technology allows for deep insights by integrating and analyzing data across different survey content, helping organizations to develop a more complete understanding of how to improve the employee experience and drive better healthcare outcomes.

 

The Perceptyx National Healthcare Benchmark database includes:

430 Healthcare Organizations

2.5 Million Survey Responses

  • 96 Magnet facilities

  • 10 recipients of the Leapfrog Group “Top General Hospital” award

  • 3 recipients of the Leapfrog Group “Top Children’s Hospital” award

  • 20 recipients of the Leapfrog Group as “Top Teaching Hospital” award

  • 32 “Great Places to Work in Healthcare” as awarded by Becker’s Hospital Review and Becker’s ASC Review

 

Access our list of industry benchmarking cuts available.

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PROVIDING WORLD-CLASS EMPLOYEE EXPERIENCE

A critical part of any effective listening program is having the right tools for collecting, analyzing, and interpreting the data. It was the need for a powerful analytics tool that led to Sharp HealthCare partnering with Perceptyx in 2018.


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HOW ACTIVE LISTENING & PEOPLE ANALYTICS HAVE DRIVEN AN AWARD-WINNING EMPLOYEE EXPERIENCE AT OHIOHEALTH

Continuous innovation in OhioHealth's survey program and its partnership with Perceptyx have been crucial in the organization’s response to the COVID-19 pandemic, as well as in meeting other emerging organizational challenges.


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UNDERSTANDING EMPLOYEE PERCEPTIONS THROUGH ORGANIZATIONAL CHANGE

When Advocate Health and Aurora Health merged in 2018, HR used survey to understand employee perceptions and smooth the transition for all.


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See more clearly

Build a comprehensive listening strategy through the combination of flexible technology and survey experts who guide and support you every step of the way.

  • Deploy a tailored survey program to gain a fresh perspective and see more clearly the relationship between the employee experience and healthcare outcomes.
  • Enjoy a flexible technology that enables a personalized experience for every employee, specific to their location, position, or type of care.
  • Get dedicated project and consulting support to partner with you every step of the way, so that you don’t have to go it alone.
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See what matters

Utilize beautiful dashboards and powerful analytics to integrate employee perceptions with healthcare safety and performance data, so you can diagnose the barriers to organizational success.

  • See data from multiple surveys, including ANCC Magnet and AHRQ safety, on a simple dashboard to drive insights for every leader.
  • Deep diagnostics into the Employee Experience data thanks to instantaneous drill-down and unlimited segmentation capabilities.
  • Get integrated talent analytics that help you see how issues within the employee experience are affecting key outcomes.
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See the next steps

Deliver personalized insights and recommendations that drive the right actions at every level of the organization.

  • Help everyone see their next steps with personalized recommendations and a simple 1-2-3 action planning process for driving improvements.
  • Give personalized dashboards to different stakeholders (e.g., doctors, nurses, and administrative staff), to deliver critical insights and action recommendations relevant to each person’s unique role.
  • • Become a crucial partner with senior leadership with executive presentations co-created in partnership with experienced consultants.
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