Healthcare EX Solutions

Commitment to Healthcare

Deep, serious, and committed thought leadership, field research, and healthcare industry expertise

Healthcare Thought Leadership & Research

Research and evidence-based data and insights to track, analyze, understand, and interpret industry trends
Dedicated Healthcare Specialists

A team of domain experts in healthcare that advance insights, practices, and development in caregiver and staff experience
Professional Services

Our healthcare-focused team supports you in all facets of your program - including end-to-end project management, integrations, and data management
Broad Healthcare Representation

A robust community of fellow healthcare leaders, so you can network, share best practices, and learn from others in your industry

Tailored, Research-Based Approach to Caregiver and Staff Listening and Action

Holistic listening strategies enabled by a world-class partnership model and support

Led by a dedicated team of Employee Listening and Healthcare experts

Best-practice guidance and partnership to achieve desired goals, outcomes, and impact
Multi-channel listening and action strategy

Align listening strategy with organizational goals. Deploy diverse listening channels at the right time to the right employees to gather the right data necessary to make better decisions
Research-based, science-backed content

Measure what matters and continuously discover new and better ways to help drive effective action
Flexible administration and support

Integrate or administer surveys separately, through managed services and/or self-service options

Powerful Integrated Platform

Integrated platform and powerful analytics to deliver insight, drive action, and foster innovation

Innovative technology and real-time results deliver insight and drive action

State of the art user experience improves employee participation and manager adoption, empowering leaders with richer, faster insights to take meaningful, ongoing action
Analytics across listening events and organizational outcomes

Integrated insights across listening events provide a comprehensive understanding of the employee experience while analysis across organizational outcomes focuses actions, helping people and the organization achieve success

Healthcare Overall

3.5 million respondents from 503 organizations

Health Plan

27,283 respondents from 97 entities

Academic Medical Centers

541,000 respondents from 83 teaching hospitals

Rural Healthcare

183,000 respondents from 197 organizations

Ambulatory

63,674 respondents from 1,782 entities

Registered Nurse

520,000 respondents from 503 organizations

Children’s Hospital

203,000 respondents from 43 organizations

Provider

275,000 respondents from 473 organizations

Customer Testimonial

How Prisma Health Embeds Employee Listening Into Workplace Culture

Learn how Prisma Health is applying employee listening insights to develop a comprehensive understanding of its people and drive better patient outcomes.

Customer Testimonial

Providing World-Class Employee Experience

A critical part of any effective listening program is having the right tools for collecting, analyzing, and interpreting the data. It was the need for a powerful analytics tool that led to Sharp HealthCare partnering with Perceptyx in 2018.

Customer Testimonial

Understanding Employee Perceptions Through Organizational Change

When Advocate Health and Aurora Health merged in 2018, HR used survey to understand employee perceptions and smooth the transition for all.

The Perceptyx Approach to Employee Listening in Healthcare

Perceptyx is proud to serve some of the largest and most prestigious U.S. healthcare organizations. With extensive domain expertise and a well-seasoned services team to support you, we understand and serve the unique needs of healthcare organizations. Supported by both client-derived and external data, including data from large and small healthcare organizations as well as many Fortune 100 enterprises, our robust benchmark database is both wide and deep, allowing for comparisons across many different healthcare and large enterprise metrics.

Integration of critical perceptions to improve the patient and employee experience

It is critical to listen to employees’ perspectives across a range of different topics. The Perceptyx approach emphasizes four key areas: Employee Engagement, Physician Engagement, Safety Culture, and Nursing Satisfaction.

Employee Engagement

Designed to improve the employee experience, engagement, and other organizational priorities within healthcare organizations, Perceptyx’s employee engagement offering leverages research-based best practice content tailored to measure and improve what matters most. Extensive healthcare benchmarks allow for robust comparisons across other healthcare organizations.

Safety Culture

Approved by The Leapfrog Group, and recommended by The Joint Commission, Perceptyx Safety Culture Survey provides the most brief, inclusive, and actionable solution to measure safety culture thereby driving meaningful action and improving the lives and safety of hospital team members and patients. By allowing leaders to quickly interpret and act on the results, employees spend more time on mission critical work. AHRQ survey also available.

Physician Engagement

The experience of physicians is unique, which is why we’ve developed items and solutions measuring and addressing the specific needs of physicians. Branch unique items to only your physician population and benchmark against a database of those in similar roles.

Nursing Satisfaction (Magnet)

Simple and effective, the Magnet solution has everything healthcare organizations need to achieve Magnet accreditation, collect valuable insights, and take targeted action. Approved by the ANCC, this solution measures 7 core areas and includes robust, national RN benchmarks.

The State of the Healthcare Employee Experience 2023
National healthcare benchmark data, drawn from over 3.65 million healthcare workers & our study of over 1,600 U.S. physicians and nurses, underscores the urgent need to prioritize the well-being of caregivers and offers fresh insights into the healthcare employee experience.
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Unlocking the Value of Integrated Healthcare Surveys
Healthcare organizations can realize a variety of benefits by integrating multiple discrete, point-in-time surveys into a single listening event.
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Violence in the Healthcare Workplace Continues to Rise
Through the use of listening programs, healthcare organizations can partner with their workers to combat rising levels of violence in the workplace.
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How the Best Healthcare Systems Get Employee Engagement Right
Employee engagement has declined across American healthcare systems. Here are some steps you can take to reverse that decline.
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The Healthcare Employee Experience in 2022: A Data-Driven Perspective
Perceptyx’s latest research reveals how employee engagement and the employee experience has changed for the healthcare workforce.
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The Healthcare Employee Experience in 2022: A Data-Driven Perspective
Download our latest research report, The Healthcare Employee Experience in 2022: A Data-Driven Perspective
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How Employee Experience Drives the Patient Experience
Check out this report to discover how the relationship between employee engagement and the patient experience is reciprocal and what your organization can do to improve it.
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Understanding the Changing Drivers of Employee Retention in Healthcare
Here’s what you need to know about the current drivers of attrition in healthcare, as well as four ways to alleviate their impact.
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Healthcare Employee Engagement: 4 Key Strategies
In healthcare, employee engagement is a crucial concern. Effective listening can give leaders the data they need to build more resilient teams.
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How Employee Listening Helps Promote Mental Health and Well-Being
In honor of World Mental Health Day, here are six things your organization can do to leverage listening data and promote mental health at work.
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Care, Culture & Certification: The Impact of Employee Listening at Dayton Children’s Hospital
Executives from Dayton Children’s share the story of their unique employee listening journey, including their process for measuring employee experience & RN satisfaction.
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Rethinking Safety Culture: Charting the Future Using Employee Voice
Hear how BJC HealthCare created and validated a new model for measuring safety culture, utilizing both established census models, as well as a new method of capturing employee voices – crowdsourcing.
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