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Healthcare EX Solutions

Employee surveys, listening solutions, and people analytics to help healthcare organizations see the way forward

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Ascension NewYork-Presbyterian NYU Langone Health OSUW Northwell Health OhioHealth Sharp Dayton Children's BAYADA Prisma Health Select Medical Yuma Regional Medical Center
Healthcare engagement survey

Healthcare organizations rely on an engaged workforce to deliver optimal patient care and outcomes. Now, more than ever, it's crucial for organizations to listen to their healthcare workers when it comes to their needs and concerns.

Perceptyx combines employee listening and people analytics in a way that not only helps you see more of what’s going on in your organization but also helps you see how to drive the organization forward.

“When we went with Perceptyx, it became crystal clear how much easier the survey administration is for HR and management compared to our previous survey partner.”

Janet Villalobos Vice President of Talent Management Sharp HealthCare

The Perceptyx Difference

The Employee Experience Experts

Focused exclusively on Employee Experience, Perceptyx is the global leader helping healthcare organizations achieve positive people experiences and greater organizational success.

We do this through a combination of:

  • Deep commitment to partnership with healthcare organizations
  • Tailored, research-based approach to employee listening
  • Powerful, integrated platform to deliver insights and drive action

Commitment to Healthcare

Deep, serious, and committed thought leadership, field research, and healthcare industry expertise

  • Healthcare Thought Leadership & Research

    Research and evidence-based data and insights to track, analyze, understand, and interpret industry trends

  • Dedicated Healthcare Specialists

    A team of domain experts in healthcare that advance insights, practices, and development in caregiver and staff experience

  • Professional Services

    Our healthcare-focused team supports you in all facets of your program - including end-to-end project management, integrations, and data management

  • Broad Healthcare Representation

    A robust community of fellow healthcare leaders, so you can network, share best practices, and learn from others in your industry

At our organization diversity is valued.

Healthcare Voices at Work Consortium

An active community of HR people leaders in healthcare, focused on sharing and learning from the voices of employees to address today’s top healthcare challenges.

Topics that matter. Comparable data. Smart forums.

Learn More
Tailored, Research-Based Approach to Caregiver and Staff Listening and Action

Tailored, Research-Based Approach to Caregiver and Staff Listening and Action

Holistic listening strategies enabled by a world-class partnership model and support

  • Led by a dedicated team of Employee Listening and Healthcare experts

    Best-practice guidance and partnership to achieve desired goals, outcomes, and impact

  • Multi-channel listening and action strategy

    Align listening strategy with organizational goals. Deploy diverse listening channels at the right time to the right employees to gather the right data necessary to make better decisions

  • Research-based, science-backed content

    Measure what matters and continuously discover new and better ways to help drive effective action

  • Flexible administration and support

    Integrate or administer surveys separately, through managed services and/or self-service options

Powerful Integrated Platform

Integrated platform and powerful analytics to deliver insight, drive action, and foster innovation

  • Innovative technology and real-time results deliver insight and drive action

    State of the art user experience improves employee participation and manager adoption, empowering leaders with richer, faster insights to take meaningful, ongoing action

  • Analytics across listening events and organizational outcomes

    Integrated insights across listening events provide a comprehensive understanding of the employee experience while analysis across organizational outcomes focuses actions, helping people and the organization achieve success

Powerful Integrated Platform

The Perceptyx National Healthcare Benchmark database includes:

503 Healthcare Organizations

3.65 Million Survey Respondents

Hospital ∙ Critical Access Hospital ∙ Hospital System ∙ Home Care ∙ Medical Supplies ∙ Clinic

Healthcare Benchmarks include:

Healthcare Overall

3.5 million respondents from 503 organizations

Health Plan

27,283 respondents from 97 entities

Academic Medical Centers

541,000 respondents from 83 teaching hospitals

Rural Healthcare

183,000 respondents from 197 organizations


63,674 respondents from 1,782 entities

Registered Nurse

520,000 respondents from 503 organizations

Children’s Hospital

203,000 respondents from 43 organizations


275,000 respondents from 473 organizations

Customer Success Stories

How Prisma Health Embeds Employee Listening Into Workplace Culture
Customer Testimonial

How Prisma Health Embeds Employee Listening Into Workplace Culture

Learn how Prisma Health is applying employee listening insights to develop a comprehensive understanding of its people and drive better patient outcomes.

Read More about Prisma Health customer testimonial
Providing World-Class Employee Experience
Customer Testimonial

Providing World-Class Employee Experience

A critical part of any effective listening program is having the right tools for collecting, analyzing, and interpreting the data. It was the need for a powerful analytics tool that led to Sharp HealthCare partnering with Perceptyx in 2018.

Read More about Sharp HealthCare customer testimonial
Understanding Employee Perceptions Through Organizational Change
Customer Testimonial

Understanding Employee Perceptions Through Organizational Change

When Advocate Health and Aurora Health merged in 2018, HR used survey to understand employee perceptions and smooth the transition for all.

Read More about Advocate Aurora Health customer testimonial

The Perceptyx Approach to Employee Listening in Healthcare

Perceptyx is proud to serve some of the largest and most prestigious U.S. healthcare organizations. With extensive domain expertise and a well-seasoned services team to support you, we understand and serve the unique needs of healthcare organizations. Supported by both client-derived and external data, including data from large and small healthcare organizations as well as many Fortune 100 enterprises, our robust benchmark database is both wide and deep, allowing for comparisons across many different healthcare and large enterprise metrics.

Integration of critical perceptions to improve the patient and employee experience

It is critical to listen to employees’ perspectives across a range of different topics. The Perceptyx approach emphasizes four key areas: Employee Engagement, Physician Engagement, Safety Culture, and Nursing Satisfaction.

Employee Engagement

Designed to improve the employee experience, engagement, and other organizational priorities within healthcare organizations, Perceptyx’s employee engagement offering leverages research-based best practice content tailored to measure and improve what matters most. Extensive healthcare benchmarks allow for robust comparisons across other healthcare organizations.

Safety Culture

Approved by The Leapfrog Group, and recommended by The Joint Commission, Perceptyx Safety Culture Survey provides the most brief, inclusive, and actionable solution to measure safety culture thereby driving meaningful action and improving the lives and safety of hospital team members and patients. By allowing leaders to quickly interpret and act on the results, employees spend more time on mission critical work. AHRQ survey also available.

Employee Engagement, Safety Culture, Physician Engagement, Nursing Satisfaction

Physician Engagement

The experience of physicians is unique, which is why we’ve developed items and solutions measuring and addressing the specific needs of physicians. Branch unique items to only your physician population and benchmark against a database of those in similar roles.

Nursing Satisfaction (Magnet)

Simple and effective, the Magnet solution has everything healthcare organizations need to achieve Magnet accreditation, collect valuable insights, and take targeted action. Approved by the ANCC, this solution measures 7 core areas and includes robust, national RN benchmarks.

Resources for Healthcare

Getting started is easy

Advance from data to insights to focused action

People Insights Platform

Drive Change, Deliver Impact


Employee surveys to illuminate the employee experience

Learn more about Ask product


Crowdsourced insights to engage your people on the topics that matter most

Learn more about Dialogue product


Lifecycle surveys and always-on listening to keep pace with your people

Learn more about Sense product


360 feedback and Intelligent Coaching to improve manager effectiveness

Learn more about Cultivate product