Employee Listening Elevates the Culture at Zebra Technologies
Zebra Technologies is a global mobile computing leader in enterprise solutions and services with more than 10,000 employees worldwide.
Customer EX Impact Award
-
The Challenge:
- Identify and address gaps in understanding employee sentiment, engagement, and job satisfaction due to the absence of a comprehensive data analysis platform.
-
The Solution:
- Adopted a comprehensive survey strategy to assess employee experiences at various stages, utilizing OnDemand surveys for immediate feedback on specific issues and decisions.
- Implemented targeted initiatives based on survey insights, such as zDays for employee well-being and a global culture reinvigoration campaign.
-
The Impact:
- Achieved significant improvements in employee engagement and satisfaction, with consistent year-over-year increases in engagement scores.
- Enhanced decision-making and responsiveness to employee needs, particularly during critical periods like the COVID-19 pandemic.
- Initiated a culture reinvigoration campaign, with ongoing collaboration to measure the success of newly implemented culture concepts, ensuring a positive and engaging workplace environment.