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Employee Listening Elevates the Culture at Zebra Technologies

Zebra Technologies is a global mobile computing leader in enterprise solutions and services with more than 10,000 employees worldwide.

Customer EX Impact Award

  • The Challenge:

    • Identify and address gaps in understanding employee sentiment, engagement, and job satisfaction due to the absence of a comprehensive data analysis platform.

  • The Solution:

    • Adopted a comprehensive survey strategy to assess employee experiences at various stages, utilizing OnDemand surveys for immediate feedback on specific issues and decisions.
    • Implemented targeted initiatives based on survey insights, such as zDays for employee well-being and a global culture reinvigoration campaign.

  • The Impact:

    • Achieved significant improvements in employee engagement and satisfaction, with consistent year-over-year increases in engagement scores.
    • Enhanced decision-making and responsiveness to employee needs, particularly during critical periods like the COVID-19 pandemic.
    • Initiated a culture reinvigoration campaign, with ongoing collaboration to measure the success of newly implemented culture concepts, ensuring a positive and engaging workplace environment.