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Solenis Used Employee Listening to Navigate a Major Acquisition That Added 9,000 New Employees

Delaware-based Solenis, LLC specializes in producing specialty chemicals for water-intensive industries, including water treatment, processing, pulp and paper, and monitoring and control solutions.

Customer EX Impact Award

  • The Challenge:

    • Partner with Perceptyx to elevate the survey experience for employees and managers.
    • Enhance employee engagement and foster a strong team culture following a major acquisition.

  • The Solution:

    • Successfully surveyed 9,000 new employees at companies acquired by Solenis.
    • Streamlined survey questions and introduced a 5-point rating scale across the organization.
    • Added new questions focused on the acquisition and enabled open-ended feedback.
    • Implemented action planning for managers to develop specific plans aimed at improving team culture.

  • The Impact:

    • Achieved a significant increase in survey participation, from 87% to 89%, even with the integration of a new company.
    • Improved the process of action plan submission and tracking through the platform's features.