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Graham Healthcare Group Listened to Employees and Created More Opportunities for Advancement

Graham Healthcare Group is a leading provider of home health and hospice care in Pennsylvania, Michigan, and Illinois.

Customer EX Impact Award

  • The Challenge:

    • Address feedback from employees regarding lack of career and advancement opportunities, which had been a consistently low-scoring question across the exit, onboarding, and engagement surveying done with Perceptyx.
  • The Solution:

    • Launched a comprehensive career resource center featuring an internal job board, success stories for mentorship inspiration, and illustrative career paths for all job disciplines within the organization.
  • The Impact:

    • Saw notable improvement in engagement survey responses related to career advancement opportunities, with specific increases in fairness of advancement opportunities (+5 points) and availability of career opportunities (+2 points).