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The State of Employee Listening 2023

“For organizations that understand their competitive advantage lies with their people, an effective employee listening strategy has become more important than ever.”

Perceptyx interviewed HR decision-makers from more than 600 organizations with 1,000 or more employees. We asked questions about the listening channels and topics they are prioritizing now, and how our current economic environment is impacting their listening strategy.


The result is our 2nd annual study of the State of Employee Listening, addressing how new workplace dynamics are driving changes in survey scope and frequency, and what HR leaders across industries are doing to elevate employee voices and realize the associated benefits for both their people and their bottom line.

Download your copy now to discover the answer to these questions and more, including:

  • The 4 key differentiators that drive listening and actioning success,
  • How leaders outside the HR department rank the importance and impact of listening,
  • The links between listening maturity and positive organizational outcomes such as financial performance, customer satisfaction, and workforce retention, plus
  • An update to our industry-first Maturity Model, charting the evolution of an employee listening strategy and the steps required to successfully move up the curve.