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Latest Articles

AI Can Summarize Employee Feedback. A New Benchmark Shows It Doesn’t Always Understand It.
Perceptyx News

AI Can Summarize Employee Feedback. A New Benchmark Shows It Doesn’t Always Understand It.

PYX-Voice, which benchmarks how frontier AI models understand employee feedback, finds AI can often miss the meaning behind complex workplace experiences.

How Do Retailers Reach Frontline Employees and Close the Feedback Loop?
Employee Engagement

How Do Retailers Reach Frontline Employees and Close the Feedback Loop?

Fortune 500 retail listening leaders share tactics for frontline survey participation, manager action planning, & sustaining action between survey cycles.

How Do You Prove Your L&D Investment Actually Changed Behavior?
Leadership Development

How Do You Prove Your L&D Investment Actually Changed Behavior?

Why completion data can't answer the question leadership asks: did our L&D investment build the capabilities the business actually needs?

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