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Latest Articles

Frontline Employee Experience: Addressing the Confidence Gap

Frontline Employee Experience: Addressing the Confidence Gap

Benchmark data shows a 14-point gap in vision clarity between executives and frontline staff. Here's how to address it.

Engaging Hourly Workers: Strategies for Retention and Development

Engaging Hourly Workers: Strategies for Retention and Development

Take a deep dive into how leading organizations use employee listening to develop and retain top hourly talent.

The Complete Guide to Transforming Retail Employee Experience

The Complete Guide to Transforming Retail Employee Experience

Corporate, distribution, stores — retail's three workforces need distinct listening approaches. Data shows how to design EX strategies that work.

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