Don't Miss this Session: "Using Employee Voice in Cultural Transformation"
Kate Mathias, Global Head, HR Change, Portfolio and Transformation, Standard Chartered Bank
DAY 2 - 14:40-15:00, IDEAS STAGE, EXPO FLOOR 
After a decade of double digit growth through the early 2000s, the Bank suffered from considerable performance challenges in 2014/15. A new CEO was appointed in mid 2015, who immediately made a lot of technical changes, restructuring, raising capital, etc. The CEO then embarked on cultural transformation to turnaround the Bank's performance. Knowing most cultural transformation is not successful, the Bank approached the change by doing it with people rather than 'to' people, using employee voice at critical junctures to have their people define the changes that were needed.
Join Kate's session to learn how SCB is using the data from its integrated employee listening program and machine learning to crowdsource values and enact change in the organization's culture to propel business performance.