Featured Customer Stories
Norton Healthcare: Customer EX Impact Story
Norton Healthcare Culture Champions Drive 22% Lower Intent to Leave Through Exemplary Leadership
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Prudential: Customer EX Impact Story
Prudential Cuts Top Talent Turnover 40% Through Predictive Listening Analytics
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Renown Health: Employee Listening Is a Prescription for Great Business Outcomes & Engagement
Renown Health used listening insights to boost engagement and strategic alignment, improving career development and financial performance.
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Tuning In to Talent: How Comcast Uses Continuous Employee Feedback to Boost Engagement and Retention
Comcast applied listening insights to improve retention and engagement with front-line staff, and address needs for leadership skills development.
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Employee Listening Feedback from the Frontlines Drives Change at Keurig Dr Pepper
Keurig Dr Pepper’s partnership with Perceptyx highlights the importance of employee listening to support all workers, including those in frontline roles.
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A Fresh Approach to Engagement at Scale
Ahold Delhaize has partnered with Perceptyx to evolve its listening program to ultimately meet the need for global data gathered through surveys personalized to each brand.
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Amtrak: Customer EX Impact Story
Amtrak Achieves 95% Retention Rate, Reduces Hiring Costs by $2 Million, and Expands Workforce by 5,000+
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FINRA: Customer EX Impact Story
FINRA Makes Major Gains in Cross-Department Collaboration, Professional Development Opportunities, and Employee Engagement
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Gannett: Customer EX Impact Story
Listening-Informed Manager Development Helps Gannett Reduce Employee Turnover by 50%
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Marriott International: Customer EX Impact Story
Marriott Increases Employee Listening Survey Participation While Cutting Survey Completion Time in Half
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Mohegan: Customer EX Impact Story
Mohegan Boosts Guest Experience Scores by 2.8 Points Through Listening Participation and “Unreasonable Hospitality”
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Noridian: Customer EX Impact Story
Noridian Achieves 90% Retention Through Comprehensive Approach to Well-Being
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UCHealth: Customer EX Impact Story
UCHealth Drives 23% Jump in Survey Participation Through Unified Strategy
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Norton Healthcare: Customer EX Impact Story
Norton Healthcare Culture Champions Drive 22% Lower Intent to Leave Through Exemplary Leadership
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Perficient: Customer EX Impact Story
Perficient’s Commitment to Improving DEIB Initiatives Achieves 90% Favorability Amongst Colleagues
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