Resideo Turns a 96% Survey Response Rate into 100+ Employee-Generated Ideas Through Its First Enterprise-Wide EX Hackathon

96% participation rate in the Employee Voice Survey, producing item-level data that identified three enterprise-wide focus areas
100+ ideas and 1,000+ comments and votes generated through a company-first, non-technical EX Hackathon spanning sites in the U.S., Mexico, and India
20–23% of employees identified as neutral-sentiment “fence-sitters,” creating a targeted conversion opportunity that shaped the hackathon’s design

Company NameResideo Technologies, Inc.
IndustryTechnology / Smart Home & Building Products
ChallengeConverting rich first-year survey data into enterprise-wide action, with a focus on moving neutral-sentiment employees toward advocacy
Listening ChannelsPoint-In-Time
Listening Use CasesEmployee engagement, enterprise innovation, recognition, leadership communication
About Resideo Technologies, Inc. Resideo Technologies, Inc. (NYSE: REZI) is a global manufacturer, developer, and distributor of technology-driven sensing and controls products for residential and commercial markets. Spun off from Honeywell in 2018 and headquartered in Scottsdale, Arizona, Resideo’s products can be found in more than 150 million homes and commercial spaces worldwide. The company’s portfolio includes brands such as Honeywell Home, First Alert, BRK, and Control4, distributed through its ADI Global Distribution business. Resideo employs approximately 14,600 people across the U.S., Mexico, India, and other global locations, and reported $6.8 billion in revenue in 2024.

What Was the Opportunity?

In its first year partnering with Perceptyx, Resideo ran its Employee Voice Survey (EVS) and achieved a 96% participation rate. The data provided item-level insights that identified three enterprise-wide opportunity areas: Recognition, Vision, and Listening. Forty-one leaders activated local action plans in response, but the data also pointed to a broader, company-wide opportunity.

Between 20% and 23% of employees expressed neutral sentiment across key items. These were not disengaged employees; they were fence-sitters, people whose experience could tip toward advocacy or erosion depending on what the organization did next. Resideo recognized that converting this segment required a mechanism for employees to actively shape the response.

What Was the Solution?

Resideo launched the EX Hackathon, the company’s first non-technical, enterprise-wide hackathon. HR partnered with the Innovation team to adapt the company’s existing engineering hackathon methodology for an employee experience challenge, pairing Perceptyx voice analytics with design-thinking methods.

Structured Around Perceptyx Data

The teams shaped three “How Might We” design-thinking questions, each anchored directly in EVS insights:

Vision: How might we help leaders share strategy clearly, so every employee confidently turns it into daily action?
Listening: How might we build trust through transparent feedback, so all employees feel heard and valued across the organization?
Recognition: How might we empower teams to celebrate moments, so recognition resonates visibly and consistently across the organization?

This structure transformed the initiative from an open-ended idea-collection exercise into a focused innovation challenge grounded in actual employee data.

Mobilized Through Existing Innovation Culture

Local teams hosted watch parties during the launch event, which featured a kickoff message from the CHRO. Engineering teams already familiar with technical hackathons mentored non-technical colleagues, creating cross-functional and cross-geography collaboration. The format leveraged a capability Resideo already had (hackathons) and applied it to a challenge the organization had never tackled this way (employee experience).

Scored and Incubated with Rigor

Cross-functional employee committees scored each submission on creativity, impact, feasibility, and cost-effectiveness. Subject matter experts validated technical and operational viability. Winning teams received cash prizes and an innovation award, intentionally modeling the recognition that employees had identified as a gap in the EVS data.

What Was the Impact?

Largest employee-experience innovation event in company history. The EX Hackathon generated 100+ ideas and 1,000+ comments and votes, with participation from global sites across Mexico, India, and the United States.

Three winning ideas moved directly into incubation. The solutions selected addressed each of the three focus areas identified in the EVS data: a champion network to accelerate adoption and sustain momentum (Vision), town halls driven by employee questions to increase transparency and trust (Listening), and an interactive recognition visualization that elevates human stories and makes work visible (Recognition).

Established a repeatable, annual method for acting on EVS data. The EX Hackathon is now part of Resideo’s annual operating rhythm. Each year’s hackathon will be shaped by updated Perceptyx insights, creating a sustained cycle where survey data drives enterprise innovation and employees see a direct connection between their feedback and organizational action.

Converted a listening exercise into an engagement mechanism. By involving employees in designing solutions rather than just reporting problems, Resideo addressed the neutral-sentiment segment directly. The 20–23% of employees sitting on the fence were given a tangible way to participate in shaping their experience, reinforcing that the EVS is not a one-way data collection but a starting point for co-creation.

For a 14,600-person global organization in its first year with Perceptyx, turning a 96% survey participation rate into an enterprise-wide innovation event demonstrates how quickly listening data can move from insight to scaled action when paired with the right methodology.