Sharper Signal, Deeper Story: New Capabilities to Understand the Why Behind Employee Feedback

Your survey scores tell you what’s happening. They rarely tell you why. Perceptyx’s latest enhancements close that gap from both directions — sharpening how you interpret the feedback you’re already collecting, and making it easier to get the context you’re missing.

Join us on December 3rd for a look at our new narrative analysis enhancements, plus new conversational listening capabilities (available to all Point-in-Time admin customers) for when you need more nuance than data alone can provide.

• Get the Story Behind Your Comments AND Scores: The Narrative Analysis Agent now goes beyond comment data, translating quantitative scores from your most important data areas into your highest-impact opportunities and risks.

• A More Accurate Read on Every Comment: Our new sentiment model is the most accurate available for interpreting employee feedback. Trained on the analysis of our own I-O psychologists, it reads workplace language the way an expert would and feeds a cleaner signal into every downstream analysis.

• Let Employees Explain What a Score Can’t: Some types of feedback need more context than a traditional survey can provide. Our Conversational Listening Agent is designed for exactly these scenarios, adapting follow-up questions to reveal additional nuance a rating scale was never going to capture. New pre-configured conversations, available to all Point-in-Time admin customers, make it even easier to gather additional insight on some of the topics we hear most often from our customers.

We’ll show how these capabilities come together to turn your listening data into faster insight, clearer priorities, and confident action.