Perceptyx Blog

Thought-provoking posts on topical issues, new research, and current trends

New Benchmark Shows AI Doesn't Always Understand Employee Feedback

AI Can Summarize Employee Feedback. A New Benchmark Shows It Doesn’t...

PYX-Voice, the industry's first benchmark evaluating how leading frontier AI models understand employee feedback, finds...

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How Do Retailers Reach Frontline Employees and Close the Feedback Loop?

How Do Retailers Reach Frontline Employees and Close the Feedback Loop?

Retail relies on a deskless workforce many traditional listening programs were not designed to reach. Store associates...

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How Do You Prove Your L&D Investment Actually Changed Behavior?

How Do You Prove Your L&D Investment Actually Changed Behavior?

A completion record confirms that an employee showed up, but it does not tell you whether they learned anything,...

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