Perceptyx Blog

Thought-provoking posts on topical issues, new research, and current trends

Can Better Dashboards Actually Improve Customer Experience?

Can Better Dashboards Actually Improve Customer Experience?

Decades of research, including Perceptyx's own analyses across millions of employees, confirm that locations with...

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Employee Net Promoter Score (eNPS): What You Need to Know

What Is eNPS? Score, Calculation, Benchmarks, Tips

eNPS stands for Employee Net Promoter Score. It measures employee satisfaction and loyalty by asking a single question:...

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How to Measure Employee Onboarding Experience in 3 Surveys

How to Measure Employee Onboarding Experience in 3 Surveys

Only 29% of new hires say they feel prepared and supported to excel in their new role. That gap between what...

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